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SMS Terms and Conditions

Urrgent Technology’s SMS Terms and Conditions & SMS Privacy Policy

Last updated March 25, 2024

Please carefully review the following SMS terms and Conditions. By checking the box to sign up for one or more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Urrgent Technology, LLC. (“Urrgent Technology”). You may opt-out of these communications at any time. Consent to receive marketing text messages is not required to purchase any goods or services.

You also accept and agree to be bound by these SMS Terms and Conditions, the Website Terms of Use, our Privacy Policy, and any other applicable terms and agreements related to your use of Urrgent Technology’s services.

Program Description:

Urrgent Technology may use an automatic telephone dialing system (“autodialer”) to deliver Urrgent Technology text messages to you. Urrgent Technology text messages are intended to provide you with information about upcoming service appointments and Urrgent Technology’s services (e.g., Urrgent Technology marketing, project status, support notifications and  appointment scheduling.

  • Marketing: You may receive marketing communications from us, which may include promotional offers, product updates, and other marketing-related content. You may opt-out of receiving these communications at any time by contacting us directly or by following the unsubscribe instructions provided in the communication. (Text “STOP” to stop or unsubscribe OR “HELP” for help.)
  • Project Status Updates: We may send you updates regarding the status of ongoing projects or services you are involved in. These communications are aimed at keeping you informed about the progress and any relevant updates. You may opt-out of receiving project status updates at any time by contacting us directly. (Text “STOP” to stop or unsubscribe OR “HELP” for help.)
  • Support Notifications: You may receive notifications related to support tickets, inquiries, or other support-related matters. These communications are essential for addressing your support needs effectively. You may opt-out of receiving support notifications at any time by contacting us directly. (Text “STOP” to stop or unsubscribe OR “HELP” for help..)
  • Appointment Scheduling/Reminders/Cancellations: You agree to receive appointment scheduling reminders and notifications, including but not limited to appointment confirmations, rescheduling requests, and cancellation notices, via text message or email. These communications are essential for managing your appointments effectively. You may opt-out of receiving appointment reminders by contacting us directly. (Text “STOP” to stop or unsubscribe OR “HELP” for help.)

Message Frequency:

The number of Urrgent Technology text messages that you receive will vary depending on how many of Urrgent Technology’s text messaging programs on how many of Urrgent Technology’s text messaging programs for which you sign up to receive messages. You will receive a maximum of five (5) marketing related messages per month. The frequency of non-marketing messages will vary as such messages will be directly related to a scheduled or recently completed service call.


Message and data rates may apply to each text message sent or received in connection with Urrgent Technology text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Urrgent Technology does not impose a separate fee for sending Urrgent Technology text messages.

Supported Carriers:

Supported carriers may change from time to time, but currently include AT&T, T-Mobile, Verizon Wireless, Sprint and Boost, among others.

How to Opt-In:

To opt-in to receive text messages from a Urrgent Technology text messages program, please contact us at 470-327-2446; select the appropriate option when scheduling services at www.urrgenttechnology.com; or follow other such instructions provided by Urrgent Technology.

Your Mobile Telephone Number:

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Urrgent Technology immediately if you change your mobile telephone number. You agree to indemnify Urrgent Technology in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Urrgent Technology if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Access or Delivery to Mobile Network is Not Guaranteed:

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Urrgent Technology’s control, and Urrgent Technology is not responsible or liable for issues arising from them.


To request more information, text HELP to the ten digit short code for the text messaging program about which you have questions (i.e., the ten digit number from which its text messages are being sent). You may also receive help by contacting us at 470-327-2446 or submitting a “contact us” form at www.urrgenttechnology.com.


To receive Urrgent Technology text messages, you must be a resident of the United States and 18 years of age or older. Urrgent Technology reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions:

Urrgent Technology may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shantell take effect when it is posted to www.urrgenttechnology.com. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Urrgent Technology text messages will indicate your acceptance of those changes.

Termination of Text Messaging:

Urrgent Technology may suspend or terminate your receipt of Urrgent Technology text messages if Urrgent Technology believes you are in breach of these SMS Terms and Conditions. Your receipt of Urrgent Technology text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Urrgent Technology reserves the right to modify or discontinue, temporarily or permanently, all or any part of Urrgent Technology text messages, with or without notice.



At Urrgent Technology, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and protect your personal data in relation to our SMS program/service.


SMS Privacy Policy



Our SMS program/service allows users to receive timely updates, alerts, and notifications regarding our products, services, promotions, and other relevant information. Messages may include reminders, special offers, event notifications, and important updates.


Personal Information We Collect:


We may collect various types of personal information from users, including but not limited to:

  • Name
  • Email address
  • Phone number


Methods of Collecting Personal Data:


Personal data may be collected through:

  • Submission forms on our website
  • Opt-in processes for SMS subscriptions
  • Cookies and tracking technologies on our website


Use of Personal Data:


The personal data we collect is used for the following purposes:

  • Sending SMS messages and email communications
  • Providing relevant information, updates, and offers
  • Improving our products and services
  • Analyzing user preferences and behavior


Storage and Protection of Personal Information:


We employ industry-standard security measures to safeguard the personal information we collect. This includes encryption, access controls, and regular security audits to prevent unauthorized access, disclosure, alteration, or destruction of data.

Sharing Personal Data with Third Parties:


We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

Options for Managing Personal Information:


We provide clear and accessible options for users to:

  • Correct inaccuracies in their personal information
  • Verify the data we have collected
  • Change their communication preferences
  • Remove their personal information from our databases

For any inquiries or requests regarding your personal information or our privacy practices, please contact us at info@urrgenttechnology.com – 470-327-2446.

By participating in our SMS program/service, you agree to the terms outlined in this SMS privacy policy.


Sitewide Privacy Policy: